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Latest news from The Telephone Marketing Co

Training in the workplace helps to improve performance:

With my many years of experience I can train your staff with modern techniques so that the best possible results are achieved and encourage development of real time engagement, with potential clients. I do not use automated call-centre style robotic scripts. My trainees learn how to communicate with potential customers being aware of who they are and ensuring that the conversation remains alive and interesting by reacting spontaneously asking relevant professional questions to encourage the buyer to be motivated and develop an interest in your product / service. The objective is to motivate your staff to be confident and enthusiastic. My training programs are bespoke for your business model which is unique, as are your customers. By carefully listening to your needs, I adapt accordingly, so that the best results are achieved. The Training Model includes a follow up and ongoing support. So to optimize your telesales team, let me train them or why not ask me to conduct and analysis the present practices and see if they need to be updated or refined. Call Lindy on 020 88876...

The Art of the Telephone

When was the last time you telephoned your office? What was your telephone experience? This is how your customers are greeted – Does it represent you in the best possible way?  More often than not the telephone is the first introduction to your Business that a potential customer has. Your ambassador – the person who answers that call should be positive – informed – cheerful – knowledgeable – helpful and speak clearly and concisely.  Are your staff engaged and caring for your Business?  At The Telephone Marketing & Training Company we recommend all Employers to check and to motivate their staff to be key sales people for the business We train staff to be focused – confident and encourage incentives for positive and productive telephone techniques encouraging new business. If just one person spent 1 hour a day on the phone promoting and enthusing about your business – that could be 5 hours per week – 240 hours per year In Telephone Marketing terms that could cost you £7600. Underemployed staff can be motivated to promote your business.  One Days Training (two sessions) for up to 6 People would cost £480.00 This would include Business Research before the Training Day Script Construction – Teaching Tried and Tested Formulas – Telephone Etiquette – The Art of Telephone Communication  ...

Fantastic Results

It has been fantastic; I met with another school on Tuesday and confirmed to start with them in September too. Have 5 for sure and possibly one more! Thank you!!! I would like to start the calls again but not sure about the dates yet. I need to train my new teachers and focus on having the best launch possible in the new schools. Thank you for all your help!!  Looking forward to working with you more very soon! TS – Regale Ballet...

Beneficial to Our Business

The Telephone Marketing & Training Company has provided us with qualified appointments in a short span of time. The result of this has been increased clients and business. The team delivered an all-encompassing solution and service. However we measure it, their work for us has been beneficial to us and we would recommend them highly. KC – Lacaze...